CRM Application Development
Looking for effective applications for your business?
Customer Relationship Management (or CRM) is a phrase that describes how your business interacts with your customers. Most people think of CRM as a system to capture information about your customers. However, that is only a part of the picture. CRM involves using technology to gather the intelligence you need to provide improved support and services to your customers. In other words, CRM is also about what you do with that information to better meet the needs of your existing customers and identify new customers, resulting in higher profits for you.
- Robust architecture
- Integrated Modules
- TIER IV Servers
- Fast & Effective
Target potential customers
Track responses vetted through customer retention programs and lead generating surveys, outlining key areas of interest potential customers have, and the estimated time frame they expect to need those products or services.
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Quick follow-up
Systematically prioritize and segregate urgent leads, sending you a daily message so that you can quickly follow up.
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Organise your tasks
Organize future needs into their own category, and provide monthly alerts, so you can schedule targeted mailings or other responses and utilize a second-tier alert as the date of need comes closer.
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Multiple modules
Give yourself round-the-clock access to customer relationship management, with multiple views such as: by customer, by date or by program.
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Why INVIDEV
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Better Services
You receive professional, knowledgeable and thorough services.
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Better Professionals
You benefit from our qualified, trained and experienced manpower, in-house as well as on contract.
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Better Infrastructure
We have the infrastructure, communication base, support structures.
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Better Support
You receive prompt and punctual services, 24x7 support before, during and after completion of the project.
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We value you
We are friendly, geared to assist you prosper and grow in your business and achieve greater success in a competitive environment through your interactive websites designed and developed by us, offering best Return on investments.
How we work
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Rapid Concept Workshop
INVIDEV experts discuss your requirements, understand what you expect and explain what can be achieved. Simultaneously, our market researchers study competition, current markets, potential customer expectation and behaviors and the analyzed data is considered while developing your website. -
Project Sign-off
A preliminary project scope is prepared and submitted to you for approval and terms are agreed upon. -
Project Kick-off
Our programmers begin working on your interactive web, keeping you constantly updated. We follow the agile path to development with modifications and refinements being incorporated as we go along instead of at the final stage. -
Pre-release Testing
The final interactive website is tested for bugs and errors on in-house server before being hosted and again after hosting with small kinks ironed out in the process. Rigorous tests for accessibility, errors and functionality are carried out on different browsers and platforms. -
We make it Live
After successful testing and your approval, we make the website live. -
Basic Training
We also give a basic training in order to let your team to have a hands-on-experience on doing stuffs efficiently.
We Also offer
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