Enterprise portals rose to prominence several years ago. Complementing or replacing earlier technologies, portals promise to deliver a more coherent information management platform, and a more seamless user experience for staff.
The primary purpose of portals is to provide a single point of access to existing business information systems and sources. To this end, portal software comes out-of-the-box with a range of integration tools for a range of purposes and departments.
In a well designed system, staff and managers do not need to have multiple accounts to access various information. They may simply sign in to a central system which would show them all the information that they could possibly want.
One of the major features of portals is support for personalisation or customisation. Personalisation allows individual users to tailor the portal for themselves (such as what information is displayed). Customisation involves the filtering of information and tools to target identified user groups or roles (such as delivering information to specific geographic areas).
Portals are generally deployed on top of a robust application server environment. This can offer a clean and well-support platform for further development (typically based on either J2EE or .NET). This base platform, when combined with the framework provided by the portal and portlets themselves, can make it much easier to develop custom applications or integration.
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